We send a certified technician to your Toronto property at no cost.
Dealing with insurance after a water emergency is stressful. Most Toronto homeowners do not know what their policy covers, what documentation the adjuster needs, or how to ensure their claim is not underpaid. We handle all of this — direct billing, adjuster communication, and complete documentation — so you do not fight that battle alone.
Most Toronto homeowners underestimate the scope of their water damage — and so do their insurance adjusters. Without proper documentation, claims are underpaid or denied. We document everything from the moment we arrive: moisture readings, thermal images, photographs, and a detailed scope of work that supports your full claim amount.
We work directly with all major Canadian insurers including Intact, Aviva, TD Insurance, Desjardins, Economical, and Wawanesa. We know what each adjuster needs and provide it in the right format. Read our full Ontario water damage insurance claim guide for more details on the process.
From the moment we arrive, we document: moisture readings, thermal images, water category assessment, and written scope of damage — all before any work begins, to establish baseline evidence.
We contact your insurer directly, provide our documentation package, and communicate with your adjuster on your behalf throughout the entire restoration process.
Throughout restoration, we maintain daily moisture logs, equipment records, and progress photos. This prevents scope disputes and ensures the claim covers the full extent of damage.
We bill your insurer directly. At job completion, we provide a certified final report with before/after moisture readings confirming complete restoration to pre-loss condition.
Undocumented or poorly documented water damage claims are routinely underpaid. Our thermal images and moisture logs prove the full scope of damage — not just what is visible on the surface.
We have worked with adjusters from Intact, Aviva, TD, Desjardins, Economical, and all major Ontario insurers. We know what they need, how they work, and how to ensure your claim is processed quickly and completely.
We bill your insurer directly. Most Toronto homeowners with covered water damage pay nothing out of pocket beyond their deductible. You focus on your family — we handle the paperwork.
You focus on your family. We document, communicate with your insurer, and ensure your claim covers the full scope of damage.
Complete restoration with full insurance documentation from first moisture reading to final clearance.
Call NowSewer backup is one of the most common covered water damage claims in Ontario. We document it completely.
Call NowFull flood cleanup documentation formatted for your Ontario home insurance claim.
Call NowWe cover all Toronto FSA postal zones. Click any neighbourhood to see local details or call directly for immediate dispatch.
Your insurer typically requires: photos of the damage, a scope of work from the restoration contractor, moisture readings pre and post-drying, cause of loss description, and receipts or invoices. We provide all of this as part of every job. See our full Ontario claim guide.
Yes — in most cases. Sewer backup coverage is a standard endorsement on Ontario home insurance policies. Coverage limits vary by policy. See our guide: sewer backup insurance coverage in Ontario.
Yes. Ontario insurance law gives you the right to choose your own contractor. You are not required to use the contractor your insurance company suggests or recommends. We work with any Ontario insurer regardless of their preferred vendor list.
Typically excluded: gradual leaks that developed over time (slow drips you could have noticed), overland flooding without the specific endorsement, and damage from lack of maintenance. Sudden, accidental water events are the core covered category under standard Ontario policies.
Emergency services are typically pre-approved immediately so work can start right away. Full claim settlement — including all restoration costs — takes 2 to 8 weeks depending on the insurer and claim complexity. We support you throughout the entire process.
We serve all Toronto FSA zones. Our insurance claim support is included on every job — from Financial District to Scarborough to Etobicoke. See our full Toronto service area.
Our certified technicians answer calls directly. No call centre, no hold music. Ask us anything.
Speak to a Technician FreeNot sure how serious it is? We assess at no cost, no obligation and tell you exactly what needs to happen.
You focus on your family. We document everything, communicate with your insurer, and ensure your claim covers the full scope of damage.