We send a certified technician to your Toronto property at no cost.
Toronto experiences increasingly severe storm events — heavy rain that overwhelms the combined sewer system, overland flooding, and basement water entry through window wells and foundation cracks. Our emergency team responds immediately during and after storm events, any time of day.
Toronto receives an average of 780mm of precipitation per year, with increasingly intense storm events due to climate change. During major rain events, the city's combined sewer system — much of it over 100 years old — cannot handle the volume. Water enters homes through floor drains, foundation walls, and window wells across every neighbourhood.
Storm water is classified as Category 2 or Category 3 depending on what it contacts during entry. Water that enters through floor drains or has passed through external terrain carries contaminants and must be handled with the correct protocol. We assess, categorize, and treat every storm water job to the right standard. Read our guide: what to do immediately after a basement flood.
You do not have to wait for the rain to stop. We dispatch during active storm events across all Toronto FSA zones. Call and we are on our way immediately.
We determine whether your storm water is Category 1, 2, or 3. This determines the cleanup protocol required — standard drying versus full decontamination.
Industrial extractors remove standing water. Commercial air movers and dehumidifiers run until all moisture readings return to pre-loss levels with daily monitoring.
For Category 2 or 3 water, antimicrobial treatment is applied throughout. A full documentation package is provided for your storm damage insurance claim.
Storm water that enters through external drains or overland sources carries bacteria, fertilizers, and other contaminants. Standard drying alone is not sufficient — decontamination is required.
Storm water coverage in Toronto depends on your specific policy. Overland flooding coverage is a separate add-on many homeowners added after major Toronto storms. We advise on your coverage and document your claim correctly.
After major Toronto storm events, many restoration companies are fully booked within hours. We maintain storm reserve capacity so we can respond even during high-demand weather events.
You do not have to wait for the rain to stop. Call us and we dispatch immediately to your address.
Full flood cleanup when storm water causes basement flooding — extraction, drying, and insurance documentation.
Call NowWhen Toronto storms cause combined sewer surcharge, Category 3 decontamination protocols are required.
Call NowMold prevention and treatment after any storm water intrusion — included as standard on every cleanup.
Call NowWe cover all Toronto FSA postal zones. Click any neighbourhood to see local details or call directly for immediate dispatch.
Coverage depends on your specific policy. Sewer backup from storm surcharge is covered if you have the sewer backup rider. Overland flooding requires a separate overland water endorsement that many Toronto homeowners added after the 2013 and 2018 storm events. Read our Ontario water damage insurance guide.
Yes. We dispatch during and after storm events — you do not have to wait for the rain to stop. We maintain storm reserve capacity so we can respond even during high-demand weather events when other companies are fully booked.
Not always. Storm water that has passed through sewers or external terrain can carry bacteria and contaminants. Turn off electricity to the affected area and call us before entering. We assess the water category on arrival and advise on safe access.
Storm water damage refers specifically to water entering due to a weather event — heavy rain, snowmelt, or sewer surcharge. Flood damage is a broader term covering any water intrusion event. Both are handled by our team with the same urgency and documentation process.
After cleanup, we recommend: installing or maintaining a backwater valve to prevent sewer surcharge, ensuring your sump pump has a battery backup, improving grading around your foundation, and sealing any visible foundation cracks. See our full basement flood prevention guide.
Neighbourhoods with older combined sewer infrastructure see the most storm flooding — including parts of Leslieville, Riverdale, and The Annex. We cover all Toronto FSA zones regardless of risk level.
Our certified technicians answer calls directly. No call centre, no hold music. Ask us anything about your situation.
Speak to a Technician FreeNot sure how serious it is? We assess at no cost, no obligation and tell you exactly what needs to happen.
You do not have to wait for the rain to stop. Call us and we dispatch immediately to your Toronto address.